GLPI is a free, comprehensive IT asset and service management software that streamlines ITIL-based service desk operations, asset tracking, and compliance auditing.
GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
GLPI is primarily used by IT departments and service managers to efficiently manage IT assets, track licenses, handle service requests, and ensure compliance with ITIL processes. It is ideal for organizations seeking to centralize IT governance, risk management, and incident response within a single platform.
GLPI supports extensive plugin integrations to extend functionality; users should ensure proper configuration of ITIL processes for optimal use. As a web-based tool, it requires a compatible server environment and database setup, which should be planned before deployment.